Walmart Deploys 17,000 Oculus Go Headsets to Train Its Employees
September 23rd, 2018Via: Cnet:
Walmart said on Wednesday that it is providing Oculus Go virtual reality headsets to all of its US stores as part of a nationwide expansion of a VR-based employee training program. The big box retailer first experimented with VR in its training academies a year ago and now says the program has proved its worth, with employees reporting boosts to confidence and technology familiarity after training on the headsets.
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Walmart said it is using the headsets to train within three key areas: new technology, compliance, and soft skills like empathy and customer service. With the technology training, Walmart is aiming to prepare employees for the wave of in-store technology it’s rolling out as part of its overall digital strategy.
