Verizon Refuses to Itemize $4.19 Charge on Customer’s Bill, Tells Her to Get a Lawyer and a Subpoena

July 18th, 2011

Representing herself, she took Verizon to court and won.

Via: philly.com:

Bernice Keebler had a simple complaint: Verizon billed her $4.19 for six “local calls” but wouldn’t tell her where she’d called – not unless she got a lawyer and a subpoena.

To Keebler, that stretched the bounds of fair dealing beyond the breaking point. “I think I have the right to know what I am paying for,” she told me in a column about her case last month. Keebler likened the experience to getting a tab at a restaurant with a bottom line for “food,” but no details to review or question.

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One Response to “Verizon Refuses to Itemize $4.19 Charge on Customer’s Bill, Tells Her to Get a Lawyer and a Subpoena”

  1. Noble says:

    Just wait until these goons are processing our credit card payments via Google Wallet, etc.

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